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FAQ


How to use the offline clone function of RSH-DS02?

1. Insert the hard disk, the A slot hard disk is the source disk (the original data disk) The B slot hard disk is the target disk.
2. Plugin the power supply, turn on the power switch, and the power indicator shows red.
3. Press and hold the OTC/OTB button for 3-5 seconds. After all 4 progress indicators are flashing, release the button, and press the OTC/OTB button again within 3 seconds to enter the cloning progress.
4. Cloning progress: At the beginning, the 25% indicator is flashing, it turns to steady light after 25% of the data is completed, then the 50% indicator starts flashing until all the progress indicators are on, the clone is completed.
5. After cloning completed, if the target disk does not display when connected to the computer, please find it in Disk Management of your computer and change it to online status.


The offline cloning function of my RSH-DS02 does not work.

1. Make sure that the capacity of Disk A (original disk) is less than or equal to the capacity of Disk B (target disk).
2. Make sure that there are no bad sectors on both hard disks.
3. Do not connect the USB data cable when offline cloning.